RASTAL usually ships within 24 hours of placing the order.

We offer express shipping services through our partners Fetchr & Safe Arrival.

*Please note we are not responsible for any local import duties/fees.

Yes, Tracking number is available on all delivery services.

Middle East 3-5 Working Days

Rest of the world 5-8 working days

RASTAL offers Cash on delivery for our customers in Saudi Arabia, United Arab Emirates, and Qatar. Also, we accept all major cards: visa, master card, visa electron (Debit Card), and PayPal.

You should receive an email confirmation within 10 minutes of placing the order. There may be an issue with the order if you don’t receive an email confirmation. Please contact us.

As a customer, you have the right to return and receive a full refund or exchange of any purchased products within 7 days of receiving your order.

Please note that returns that are damaged, soiled, altered or missing items that came with them may not be accepted and may be sent back to you.

Once your order has been confirmed, our staff cannot change or edit the order due to administrative reasons.

If you have placed an order incorrectly, please contact us and we will cancel the order, allowing you to re-order the correct items. Click Here to contact us

The Jewelry are packed in a Paper box with brand laser print, the bracelets are packed inside a velvet pouch to keep it safe.