Return & Exchange Policy

RASTAL offers you a free international returns. If only you received item(s) not in the original condition.

you must inform us within 3 calendar days of receiving your order by contacting us.

The only requirements for the return policy are that:

– The product should be in its packaging.

– Without any breakage or worn out condition.

– It should look unused with no damage.

Who pays the return shipping cost?

If you’re returning an item because arrives damaged or faulty, then RASTAL is responsible for the return shipping costs.

Refund Method

We will refund your order to your original method of payment.

Credit Card & Visa: Refund takes 7 to 15 working days.

Paypal: Refund takes 3 to 5 working days.

Cash on Delivery (COD): The refund will be issued to store credit. You can use store credit towards a future purchase